This 8-week career training course targets individuals who want to enhance their customer services skills.
Designed to provide employ-ability skills to help people land jobs and get promoted in retail stores and beyond. Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales.
Value of Customer Services
Products & Service Knowledge
Professionalism in the Workplace
Online Classes – Remote Learning
Monday – Thursday
5:30pm – 8:30pm
*Last session will be on June 5, 2023
Needs to be at a High Intermediate – Advanced Level ESL
Picture ID (Texas ID, Passport, Etc.)
Social Security Card (If available)
$20 Registration Fee, Personal Interview (Non-refundable)