This 8-week career training course targets individuals who want to enhance their customer services skills.

Designed to provide employ-ability skills to help people land jobs and get promoted in retail stores and beyond. Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales.


Course Highlights


Value of Customer Services

Products & Service Knowledge

Professionalism in the Workplace

Workplace Readiness

Class Schedule


Online Classes – Remote Learning

Monday – Thursday

5:30pm – 8:00pm

Requirements


Needs to be at a High Intermediate – Advanced Level ESL

Picture ID (Texas ID, Passport, Etc.)

Social Security Card (If available)

$20 Registration Fee, Personal Interview (Non-refundable)