Through AAMA’s adult literacy program, Adelante, adult learners overcome language and other barriers to success. Adelante means “to move forward” and that’s what these courses help students to – move forward to higher education, certificate training programs and better job opportunities.
Comprehensive courses and flexible schedules meet the needs of working adults, and AAMA’s Pre-Kindergarten and childcare options make learning a family affair. Classes are offered in multiple locations, with class times to meet varying schedules.
Courses are free and are open to adults 18 years of age and older.
English as a Second Language (ESL)
Students improve their ability to read, write, listen and speak the English language through five progressive levels.
Customer Service & Sales Certification Program
Online Classes – Remote Learning
Monday – Thursday
5:30pm – 8:00pm
$20 Registration Fee, Personal Interview (Non-refundable)
This 8 week career training course targets individuals who want to enhance their customer services skills.
Designed to provide employ-ability skills to help people land jobs and get promoted in retail stores and beyond. Learners who earn this certification will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales.
Value of Customer Services
Products & Service Knowledge
Professionalism in the Workplace
Needs to be at a High Intermediate – Advanced Level ESL
Picture ID (Texas ID, Passport, Etc.)
Social Security Card (If available)
No Children Allowed
Please contact the Adelante Office at (713) 929-2330 to learn more.
Adult education and literacy services are provided with support from the Gulf Coast Workforce Board to help individuals find a job, keep a job, or get a better job. AAMA supports, and the Board is committed to, providing a learning and working environment that promotes personal integrity, civility, and mutual respect free of discrimination and harassment on the basis of race, color, religion, sex, gender identity and gender expression, national origin, age, disability, sexual orientation, or veteran status.
AAMA is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. (Please request reasonable accommodations a minimum of two business days in advance.) Relay Texas Numbers: 1.800.735.2989 (TDD) 1.800.735.2988 (voice) or 711
Each year, more than 1,200 adults attend AAMA Adelante classes and approximately 200 students receive the GED certificate in graduation ceremonies held in February and August.
Through these courses, students move forward to better opportunities for themselves and their families. And many, like Yamelith, are inspired to become leaders.